As an Australian business we are bound by the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act) and any other applicable Australian privacy legislation.

 

By using our website contact form you consent to the use of your personal information to reach you in our reply to you in accordance with this Information Handling and Privacy Policy.

 

Our site uses a contact form for customers to request information, products, and services. We collect visitor's contact information and unique identifiers. Contact information from the contact form is used to send a reply and information about our company to you, a potential customer. The customer's contact information is only used to get in touch when necessary. Users may opt-out of receiving future mailings.

 

Unique identifiers are collected from website visitors to verify the user's identity in our record system. 

 

If you have provided your contact information to us and opted-in to receive communications from us, we will from time to time contact you with information about our products or services. When we contact you it will usually be by email; or where deemed more appropriate to supply requested information, by telephone. 

 

Where you have subscribed to our newsletter, if you do not wish to receive any further marketing material from us, you can contact us at any time to let us know, and we will cease contacting you. Please contact us to unsubscribe.

 

If you subscribe to any of our services and/or otherwise consent to us contacting you, we will never share, transfer, lease, rent or sell your details with or to anyone.

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We will take all reasonable steps to ensure that your personal information is stored securely and is protected from misuse and loss from unauthorised access, modification or disclosure. We will keep your personal information for as long as it is required to provide you with the services you requested from us and to comply with legal requirements. If we no longer requires your personal information for any purpose, including legal purposes, we will take reasonable steps to securely destroy your personal information.